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Practice Management

Grant C Anthony

DipMath BSc MBCS MIHM

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care. 

Administration

Kellyann Jardine

Operations Manager

The Operations Manager supervises the Reception Team, manages the diary and rotas, and supports the Practice Manager in the general running of the practice.

Reception

Diane Robertson
Amanda Galbraith
Lynn McLachlan
Claire Campbell
Beth Lwanda

The receptionists are there to help you and the doctors. They have a challenging job ensuring the practice runs efficiently and smoothly. Please be patient.

Secretaries

Jacqueline Kennedy

Susan Kelly

Secretaries provide a full confidential and effective service to GP's nurses and practice manager. Their role includes typing of all clinical reports and letters, electronic referrals, all prescription queries, liasing with hospitals for appointments/results and general enquires. They are bound by the same rules of confidentiality as the doctors and nurses.


All our staff are bound by the same rules of confidentiality as the doctors.
Physical or verbal abuse will not be tolerated under any circumstances towards any of the practice team and will lead to removal from the practice list.

Defamatory or abusive comments made on social media such as Facebook, Twitter, Google plus etc. will be taken very seriously by the practice and may also lead to removal from the practice list.

 
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