Braidcraft Medical Centre200 Braidcraft RoadPollokGLASGOW, G53 5QDTel: 0141 882 3396
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The doctors and nurses are available by appointment only and bookings can be made by calling at the surgery or telephoning the receptionist during surgery hours. Patients may see any of the GP partners.
You will normally be offered the first available appointment with any GP. If your condition is not urgent or if you wish to see a particular doctor, or at a particular time, you may have to wait for an appointment, depending on how busy we are. Although the doctors endeavour to keep surgeries running to time, some consultations will inevitably take longer than others. We would therefore ask you please to be patient if you are kept a little beyond your appointment time.
If there are no appointments, and you feel that you need attention that same day you will be seen at the end of the surgery if the doctor-on-call feels this is necessary. Emergency medical conditions are seen immediately.
If you have not been seen at the surgery for three years (or one year for those over 75) you can request a check up appointment if you wish.
If you wish to speak to your doctor please contact reception who will arrange a convenient time. Please note that all calls are recorded for training and monitoring purposes.
An interpreting service can be arranged via Glasgow Interpreting Services.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
If you are between 5 to 9 minutes late for your appointment you may have to wait until the end of the surgery to be seen.
If you are more than 9 minutes late for your appointment you will not be seen and will be required to reappoint.
Online booking is now available for doctors' appointments from any computer, tablet device, smartphone with internet access, SKY TV, Virgin TV or games consoles with internet access.
If you would be interested in using this secure service please call reception. A registration document can then be produced for you to collect in person from the following working day onwards. This will provide the details you will require to create an account using the link below:
You require to create your account using the details in the registration letter within 14 days or the details will have expired.
Please bring a form of photographic identification when collecting your registration document.
If using a public computer, for added security please remember once you have booked an appointment to log out and close your internet browser window.
If you are registered to book appointments online, we now offer the ability to view and order your repeat medications using the same system. Please be aware that this facility is only for ordering medications which are on your repeat medication list. Please use the comments box at the bottom of the prescription ordering screen for entering where you wish to pick up the prescription and not for ordering items which do not appear on your repeat medication list.
Our current online prescription ordering service will continue to be available through our website for those not registered for online appointment booking.
Please note that we are a training practice. Doctors training with us (registrars) are fully qualified medical practitioners who have a wide experience in hospitals and should be treated as your own doctor.
Occasionally we have medical students sitting in on consultations. Prior to such a consultation your permission will be sought. It is perfectly acceptable for you to object and see your doctor on your own. Some consultations may also be videoed for training purposes but this will only happen with the patient's written consent.
We currently have one Registrar in the Practice at the moment Dr Katherine Cameron.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
Contrary to popular belief it is quite safe to take a child with a temperature out of doors and indeed this often helps to bring the temperature down.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
A printable version of the form can be found by clicking on the link below:
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
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